Support

    You are here:  
  1. Home
  2. Support
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Friday 10:13 pm
Add a reply View Replies (12)

Resolved Error when creating user from admin back end

  1. pandaleouf
    pandaleouf
  2. General
  3. Tuesday, October 22 2013, 09:21 AM
When I create a user from Joomla administrator back end I get the following error:
Save failed with the following error: Please enter your name.

This happens even if I fill the easy profile name fields

Should I configure something somewhere?
Accepted Answer
admin
admin Accepted Answer
Admin
Ok I solved, you have selected a registered access for all fields. A new user have access only on public or guest fields.

access settings are used to:
(example 1)
you have a subscription system, when a user buy a plan go to an usergroup. This usergroup allow you to fill more fields based on access of this usergroup.
(example 2)
Do you have a forum with the moderators (join in a particular usergroup). Would you like a moderator is profiled in a different way from normal registered users.

In future i implement a possibility to assign on registered user a usergroup based to a field value.
  1. more than a month ago
  2. General
  3. # Permalink
Responses (12)
admin
admin Accepted Answer
Admin
Can you provide me a backend access?
if you can use the form below the reply (Site Details)
  1. more than a month ago
  2. General
  3. # 1
pandaleouf
pandaleouf Accepted Answer
Thanks site info added

Let me know if you need more (ftp).
  1. more than a month ago
  2. General
  3. # 2
pandaleouf
pandaleouf Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 3
devonvmz
devonvmz Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 4
admin
admin Accepted Answer
Admin
Sorry for the delay in replying, but for us it is the weekend.

You must set core field on public.

Follow this step:
- Choose the firstname field (screenshot)
- Click on Batch button (screenshot)
- Choose Public on access drop down
- Click on Process button
Attachments (1)
batch.png batch.png
  1. more than a month ago
  2. General
  3. # 5
devonvmz
devonvmz Accepted Answer
Set core field to public via the batch button, but I still get the same error.

Thank you,
Devon
  1. more than a month ago
  2. General
  3. # 6
admin
admin Accepted Answer
Admin
Can you provide me a backend access?
if you can,please use the form below the reply (Site Details) or a PM
  1. more than a month ago
  2. General
  3. # 7
mustafadeve
mustafadeve Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 8
admin
admin Accepted Answer
Admin
Hi,
which version of Easy Profile? I have tried on a Joomla 3.15 installation with Easy Profile 1.3.11 and works.

Also, can you post me your site details to check this issue? if yes you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. General
  3. # 9
mustafadeve
mustafadeve Accepted Answer
Easy Profile Support wrote:

Hi,
which version of Easy Profile? I have tried on a Joomla 3.15 installation with Easy Profile 1.3.11 and works.

Also, can you post me your site details to check this issue? if yes you can use the form below the reply in "Site Details" tab


Sorry, i can't. It's my client details, can't share.

And sorry, it Joomla! 3.3.6 Stable and Easy Profile 1.3.11.
  1. more than a month ago
  2. General
  3. # 10
mustafadeve
mustafadeve Accepted Answer
Oooppppsssss...!!!

It's Joomla! 3.3.6 Stable and Easy Profile 1.3.9.


Did i update it to Easy Profile 1.3.11????
  1. more than a month ago
  2. General
  3. # 11
admin
admin Accepted Answer
Admin
We recommend to use always latest version, we do not support old versions.
  1. more than a month ago
  2. General
  3. # 12
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.