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Resolved Error when creating user from admin back end

  1. pandaleouf
    pandaleouf
  2. General
  3. Tuesday, October 22 2013, 09:21 AM
When I create a user from Joomla administrator back end I get the following error:
Save failed with the following error: Please enter your name.

This happens even if I fill the easy profile name fields

Should I configure something somewhere?
Accepted Answer
admin
admin Accepted Answer
Admin
Ok I solved, you have selected a registered access for all fields. A new user have access only on public or guest fields.

access settings are used to:
(example 1)
you have a subscription system, when a user buy a plan go to an usergroup. This usergroup allow you to fill more fields based on access of this usergroup.
(example 2)
Do you have a forum with the moderators (join in a particular usergroup). Would you like a moderator is profiled in a different way from normal registered users.

In future i implement a possibility to assign on registered user a usergroup based to a field value.
  1. more than a month ago
  2. General
  3. # Permalink
Responses (12)
admin
admin Accepted Answer
Admin
Can you provide me a backend access?
if you can use the form below the reply (Site Details)
  1. more than a month ago
  2. General
  3. # 1
pandaleouf
pandaleouf Accepted Answer
Thanks site info added

Let me know if you need more (ftp).
  1. more than a month ago
  2. General
  3. # 2
pandaleouf
pandaleouf Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 3
devonvmz
devonvmz Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 4
admin
admin Accepted Answer
Admin
Sorry for the delay in replying, but for us it is the weekend.

You must set core field on public.

Follow this step:
- Choose the firstname field (screenshot)
- Click on Batch button (screenshot)
- Choose Public on access drop down
- Click on Process button
Attachments (1)
batch.png batch.png
  1. more than a month ago
  2. General
  3. # 5
devonvmz
devonvmz Accepted Answer
Set core field to public via the batch button, but I still get the same error.

Thank you,
Devon
  1. more than a month ago
  2. General
  3. # 6
admin
admin Accepted Answer
Admin
Can you provide me a backend access?
if you can,please use the form below the reply (Site Details) or a PM
  1. more than a month ago
  2. General
  3. # 7
mustafadeve
mustafadeve Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 8
admin
admin Accepted Answer
Admin
Hi,
which version of Easy Profile? I have tried on a Joomla 3.15 installation with Easy Profile 1.3.11 and works.

Also, can you post me your site details to check this issue? if yes you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. General
  3. # 9
mustafadeve
mustafadeve Accepted Answer
Easy Profile Support wrote:

Hi,
which version of Easy Profile? I have tried on a Joomla 3.15 installation with Easy Profile 1.3.11 and works.

Also, can you post me your site details to check this issue? if yes you can use the form below the reply in "Site Details" tab


Sorry, i can't. It's my client details, can't share.

And sorry, it Joomla! 3.3.6 Stable and Easy Profile 1.3.11.
  1. more than a month ago
  2. General
  3. # 10
mustafadeve
mustafadeve Accepted Answer
Oooppppsssss...!!!

It's Joomla! 3.3.6 Stable and Easy Profile 1.3.9.


Did i update it to Easy Profile 1.3.11????
  1. more than a month ago
  2. General
  3. # 11
admin
admin Accepted Answer
Admin
We recommend to use always latest version, we do not support old versions.
  1. more than a month ago
  2. General
  3. # 12
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