Support

  1. DrLight
  2. Bug Report
  3. Tuesday, May 12 2015, 10:13 AM
Hello,

following error displayed at installation of the jsn-pro component:

Table 'usr_XXX.joomla_jsn_fields' doesn't exist SQL=ALTER TABLE `joomla_jsn_fields` ADD `edit` tinyint(1) NOT NULL DEFAULT '0';
Attachments (1)
Accepted Answer
admin Accepted Answer
Admin
Hi,
in the past you have installed old version but you do not removed correctly. So Easy Profile instead install try to update the component but table on DB not exists.

Can you please post me your site details*? we can install for you ;)

* to keep private your data you can use the form below the reply in "Site Details" tab.

Alternative, try these steps:
- Go to Extensions->Extensions manager->Manage
- Search Easy Profile
- Delete all components and plugin
- Try to reinstall
  1. more than a month ago
  2. Bug Report
  3. # Permalink
DrLight Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 1
salvol Accepted Answer
Pro
Nevermind. I solved the problem
Thanks a lot for your support
  1. more than a month ago
  2. Bug Report
  3. # 2
mccosmos Accepted Answer
Pls I keep getting the same error when I try to install the Social Media Plugin. I have uninstalled easy profile plugins and components several times but still it says it cannot install.

Secondly, I even copied zip file into tmp folder but it still didn't work.

Pls help ASAP
  1. more than a month ago
  2. Bug Report
  3. # 3
admin Accepted Answer
Admin
Hi,
sorry for late reply, it's a weekend for us.

I have tried to access on your site but you have also htaccess protection (see screenshot)
Attachments (1)
  1. more than a month ago
  2. Bug Report
  3. # 4
mccosmos Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 5
admin Accepted Answer
Admin
Hi,
I have checked your site and Easy Profile was installed correctly.

To install Social Network Plugin you need to increase upload limit in PHP Configuration, now on your server you have a limit of 2Mb.

There is also a message in our installation doc at http://docs.easy-profile.com/index.php/article/social-network-installation.
  1. more than a month ago
  2. Bug Report
  3. # 6
mccosmos Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 7
admin Accepted Answer
Admin
Hi,
Secondly, i cannot create new fields and new group.
For me works, see screenshot


Thirdly, I want my Latest Players
You can add columns and set fields for each column in Menu Items Paramters, go to Administration->Main Menu->Choose "Players"->Go to tab "Table" and scroll below to see all options

Fourthly, pls why does the players module (on home page) look different from what's on display on the main menu (third point above).
The Module is based on menu item of type Easy Profile user list, players menu item is of type "Easy Profile->Users List (table)"
Attachments (1)
  1. more than a month ago
  2. Bug Report
  3. # 8
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.