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Resolved I can't open users in the admin screen

Hugo_H
Support
Monday, August 24 2015, 05:34 PM

When I try to open a user to modify data the screen remains blank and I get the following error message:

<blockquote>

Unknown column 'span' in 'where clause' SQL=SELECT a.* FROM jos_jsn_users AS a WHERE a.id = 3</blockquote>

As the error contains a reference to jsn_users, I think this is a good place to post this.

This afternoon I manually modified the users with last and first name and anew Easy Profile field and avatars.
The article I did build works well, all data are OK.
There are one or two fields I need to adapt, but that is impossible now.

Thanks Hugo

Responses (2)

Hugo_H Accepted Answer

Your right. Restart resolved the problem. Probably due to a server error earlier in the afternoon.

Sorry to have troubled you for this.

Regards, Hugo

more than a month ago
Support
# 1

admin Accepted Answer

Admin

Hi,
I just tried and seems to work (we have your credentials from previous post).

Can you explain how to replicate this error?

more than a month ago
Support
# 2

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