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  1. Ori_Yunovitch
  2. Bug Report
  3. Saturday, November 15 2014, 11:57 PM
When I try to import my CSV which its firstnames are not in English (because it's not my language) it's adds the user with blank name and sends him a welcome email in ??? chars (see screenshots)

When I try to change the CSV encoding to 'Unicode' or 'UTF-8' the plugin doesn't recognizes it.

Can it be fixed from your end?

Thank you.

[img]https://docs.google.com/file/d/0ByalGIQVR_63eDhSWlVJQjU2djQ/edit?usp=drivesdk[/img]

[img]https://docs.google.com/file/d/0ByalGIQVR_63NTNybzlPb09KV1k/edit?usp=drivesdk[/img]
Attachments (2)
Accepted Answer
Tom_Dionysiou Accepted Answer
Content Protected
References
  1. http://notepad-plus-plus.org/
  1. more than a month ago
  2. Bug Report
  3. # Permalink
admin Accepted Answer
Admin
Hi,
sorry we not have experience with chinese/japanese chars, can you please post me example CSV file, this shortens the time to make a fix ;)
  1. more than a month ago
  2. Bug Report
  3. # 1
Ori_Yunovitch Accepted Answer
Sure,
here - this is a sample file encoded 'UTF-8' charset - the plugin can't read it. If the encoding is as English 'ANSI' - it loads blank.

(BTW it's not japanese, it's hebrew, but same treatment).
Thanks
  1. more than a month ago
  2. Bug Report
  3. # 2
Ori_Yunovitch Accepted Answer
Sure,
here - this is a sample file encoded 'UTF-8' charset - the plugin can't read it. If the encoding is as English 'ANSI' - it loads blank.

(BTW it's not japanese, it's hebrew, but same treatment).
Thanks
  1. more than a month ago
  2. Bug Report
  3. # 3
admin Accepted Answer
Admin
Hi,
I have tried and works, but I have made some change to your file (I found some strange char between first and second line)

Attachments
screenshot 1: correct import
screenshot 2: you will see the strange space before line 2, this screenshot become from google docs
file 1: try to import this file, I've used it myself (first extract)
Attachments (3)
  1. more than a month ago
  2. Bug Report
  3. # 5
Ori_Yunovitch Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 6
Ori_Yunovitch Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 7
Ori_Yunovitch Accepted Answer
Thank you very much! it works great
  1. more than a month ago
  2. Bug Report
  3. # 8
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