Support

    You are here:  
  1. Home
  2. Support
  3. Field visibility in mozilla
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offday
Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 1:21 pm
Add a reply View Replies (4)

Resolved Incorrect error message about invalid email during user import

  1. PGITIWebsite
    PGITIWebsite
  2. Bug Report
  3. Wednesday, November 07 2018, 02:22 AM
Hello,

I am loading users with a csv file and I get a strange error in the import log saying that the email is incorrect. However the user is imported correctly and the email is a valid email.

This seems to be a strange and irrelevant error message.

Please see attached a view of the screen error log.

How can I stop this message.
Thank you very much, Alexandra
Attachments (1)
Screen Shot 2018-11-06 at 8.20.37 PM.png Screen Shot 2018-11-06 at 8.20.37 PM.png
Accepted Answer
admin
admin Accepted Answer
Admin
Hi,
thanks for your availability to send us a CSV example, we have found the problem.

try to replace file at /administrator/components/com_jsn/views/import/tmpl/default.php with attached file (unzip first)
Attachments (1)
default.zip
  1. more than a month ago
  2. Bug Report
  3. # Permalink
Responses (4)
admin
admin Accepted Answer
Admin
Thanks for your feedback, we will add this fix in next release.
  1. more than a month ago
  2. Bug Report
  3. # 1
PGITIWebsite
PGITIWebsite Accepted Answer
Pro
Thank you, this worked!
  1. more than a month ago
  2. Bug Report
  3. # 2
PGITIWebsite
PGITIWebsite Accepted Answer
Pro
Hi,
Yes I was wondering if it could be some deleted lines but I am consistently getting the error. Even when I create a completely new file with just one line. Please see attached. It would be good if we could stop this error.
Could it be a validation on the email? The user is correctly created though and there is no error in the frontend when I look at the user profile after it has been loaded.
I have attached a test load file that gave the same error.
Thanks, Alexandra
  1. more than a month ago
  2. Bug Report
  3. # 3
admin
admin Accepted Answer
Admin
Hi,
you can ignore it, probably this happen because after first line you have 2 other empty lines that the system is not able to import.
  1. more than a month ago
  2. Bug Report
  3. # 4
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.