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Resolved Incorrect error message about invalid email during user import

  1. PGITIWebsite
    PGITIWebsite
  2. Bug Report
  3. Wednesday, November 07 2018, 02:22 AM
Hello,

I am loading users with a csv file and I get a strange error in the import log saying that the email is incorrect. However the user is imported correctly and the email is a valid email.

This seems to be a strange and irrelevant error message.

Please see attached a view of the screen error log.

How can I stop this message.
Thank you very much, Alexandra
Attachments (1)
Screen Shot 2018-11-06 at 8.20.37 PM.png Screen Shot 2018-11-06 at 8.20.37 PM.png
Accepted Answer
admin
admin Accepted Answer
Admin
Hi,
thanks for your availability to send us a CSV example, we have found the problem.

try to replace file at /administrator/components/com_jsn/views/import/tmpl/default.php with attached file (unzip first)
Attachments (1)
default.zip
  1. more than a month ago
  2. Bug Report
  3. # Permalink
Responses (4)
admin
admin Accepted Answer
Admin
Thanks for your feedback, we will add this fix in next release.
  1. more than a month ago
  2. Bug Report
  3. # 1
PGITIWebsite
PGITIWebsite Accepted Answer
Pro
Thank you, this worked!
  1. more than a month ago
  2. Bug Report
  3. # 2
PGITIWebsite
PGITIWebsite Accepted Answer
Pro
Hi,
Yes I was wondering if it could be some deleted lines but I am consistently getting the error. Even when I create a completely new file with just one line. Please see attached. It would be good if we could stop this error.
Could it be a validation on the email? The user is correctly created though and there is no error in the frontend when I look at the user profile after it has been loaded.
I have attached a test load file that gave the same error.
Thanks, Alexandra
  1. more than a month ago
  2. Bug Report
  3. # 3
admin
admin Accepted Answer
Admin
Hi,
you can ignore it, probably this happen because after first line you have 2 other empty lines that the system is not able to import.
  1. more than a month ago
  2. Bug Report
  3. # 4
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