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Resolved internal server error 500 on opening backend account details

floor
Bug Report
Tuesday, February 11 2020, 08:46 AM

On opening several user details in the backend I get an internal server error 500. Not on all. I cannot find any matches between the ones giving the error. Any help would be appreciated.

apache log:
[Tue Feb 11 07:57:25.562556 2020] [core:error] [pid 27008:tid 139983126521600] [client 80.100.222.113:57967] End of script output before headers: index.php, referer: https://www.deveiligheidskundige.nl/administrator/index.php?option=com_jsn&;view=users
[Tue Feb 11 08:00:15.718048 2020] [fcgid:warn] [pid 27008:tid 139982925096704] (104)Connection reset by peer: [client 80.100.222.113:58121] mod_fcgid: error reading data from FastCGI server, referer: https://www.deveiligheidskundige.nl/administrator/index.php?option=com_jsn&;view=users
[Tue Feb 11 08:00:15.718113 2020] [core:error] [pid 27008:tid 139982925096704] [client 80.100.222.113:58121] End of script output before headers: index.php, referer: https://www.deveiligheidskundige.nl/administrator/index.php?option=com_jsn&;view=users
[Tue Feb 11 08:02:33.510696 2020] [fcgid:warn] [pid 27008:tid 139982899918592] (104)Connection reset by peer: [client 80.100.222.113:58196] mod_fcgid: error reading data from FastCGI server, referer: https://www.deveiligheidskundige.nl/administrator/index.php?option=com_jsn&;view=users

Accepted Answer

admin Accepted Answer

Admin

Hi,
there is some strange conflict with plugin "AcyMailing : (auto)Subscribe during Joomla registration", it add the newsletter checkbox in admin page.
Anyway by changing parameter "display the list after" from "Email" to "Password" then the error gone. Is this a solution for you?
I ask this because we can investigate but this require a bit of time and FTP access and unfortunately this error comes only to you, so there is not a ready solution. Let me know please.

more than a month ago
Bug Report
# Permalink

Responses (2)

floor Accepted Answer

Solution is fine, thanx a lot!

more than a month ago
Bug Report
# 1

floor Accepted Answer

I submitted some site details to log in and see what happens

more than a month ago
Bug Report
# 2

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