Support

  1. gteigland
  2. Bug Report
  3. Tuesday, April 21 2015, 12:07 AM
When I try to edit an existing profile I get the error:

The email address you entered is already in use or invalid. Please enter another email address.

Field required: Password

Field required: Confirm your password

http://awesomescreenshot.com/0114ua393f

I see two issue with this.

1. I registered with this email so I should not have to change it. Obviousy it would exist because I registered with it. Note: All of my users registered prior to me adding Easy Profile.. so I want them to go back and add the other info but they should have to redo email.

2. THey should not be forced to change password either. They say it's empty but they already have a password from prior registration and should not have to change it.

Any ideas? Thanks so much for your help!
Accepted Answer
gteigland Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 1
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.