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Add a reply View Replies (10)

Resolved Kunena Easy Profile Integration - Saving Kunena Profile Error

  1. trentin-c-bergeron
    trentin-c-bergeron
  2. Bug Report
  3. Wednesday, April 20 2016, 05:58 AM
1. I initially had the EP-K integration profiles and user list set to "YES". However, there are some things currently missing in the EP, so...
2. I turned them both to "NO". The Kunena profile returned. Yeah!
3. Then I try and change and save information on the Kunena profile and I get an error and a warning;
(see attachment 2016-04-19 20_50_42-Dragonflight - Dragonflight Forums - Forums Profile.png)
Username is already in use.
The profile did not save.
4. However, the profile information DOES save!
(see attachment 2016-04-19 20_50_59-Dragonflight - Dragonflight Forums - Forums Profile.png)

I attached the Kunena - Easy Profile plug in configuration PNG and my system information and Kunena version info.

For the foreseeable future, I want to keep the Kunena profile until I can make or I find a way to integrate ALL the Kunena profile and moderator options into EP.

I appreciate any help you can give me!!
Attachments (5)
2016-04-19 20_50_42-Dragonflight - Dragonflight Forums - Forums Profile.png 2016-04-19 20_50_42-Dragonflight - Dragonflight Forums - Forums Profile.png
2016-04-19 20_50_59-Dragonflight - Dragonflight Forums - Forums Profile.png 2016-04-19 20_50_59-Dragonflight - Dragonflight Forums - Forums Profile.png
2016-04-19 20_49_51-Dragonflight - Administration - Plugins_ Kunena - Easyprofile Integration.png 2016-04-19 20_49_51-Dragonflight - Administration - Plugins_ Kunena - Easyprofile Integration.png
2016-04-19 20_40_09-Dragonflight - Administration - System Information.png 2016-04-19 20_40_09-Dragonflight - Administration - System Information.png
2016-04-19 20_59_44-Dragonflight - Administration - Kunena Forum_ Dashboard.png 2016-04-19 20_59_44-Dragonflight - Administration - Kunena Forum_ Dashboard.png
  1. kunena
  2. integration
Responses (10)
admin
admin Accepted Answer
Admin
Hi,
I have just tried to update my Kunena information (added a site and twitter account) and works.
  1. more than a month ago
  2. Bug Report
  3. # 1
trentin-c-bergeron
trentin-c-bergeron Accepted Answer
In production it is not working. I get that error. In Staging it works.

Did you change something? Why is it working in staging and not production? I made no changes to the system.
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
Did you change something?
No, I have never logged on to the backend.

Why is it working in staging and not production?
Sorry I don't know, keep in mind that we do not supports Kunena or Kunena - Easy Profile plugin (this plugin is not developed by us).

Anyway, can you please send me access to production site to check?
  1. more than a month ago
  2. Bug Report
  3. # 3
trentin-c-bergeron
trentin-c-bergeron Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 4
admin
admin Accepted Answer
Admin
Hi,
mmmh...strange for me work, I have added also on production site my website and my twitter account :o
  1. more than a month ago
  2. Bug Report
  3. # 5
trentin-c-bergeron
trentin-c-bergeron Accepted Answer
I now believe this has something to do with me changing that setting with existing profiles. My profile was created BEFORE I updated the setting back to Kunena Profiles.

Something was not "reset" for users who existed before I switched back from EP profiles to Kunena profiles.

Where could I start looking? Is there a setting in the database somewhere? A field like "username" left empty for the Kunena profile?
  1. more than a month ago
  2. Bug Report
  3. # 6
admin
admin Accepted Answer
Admin
The only difference between already registered users and new users is a row in table #__jsn_users. To fill this you can try to click on "Sync" button on Easy Profile component page.

I don't know if this solve your problem, but you can try.
  1. more than a month ago
  2. Bug Report
  3. # 7
trentin-c-bergeron
trentin-c-bergeron Accepted Answer
I added two read only columns to inform uses of required fields. Some of the users these columns were blank, where others the value was NULL.

I updated the blank columns to NULL and VIOLA!! It worked. :-)

You may want to update the Sync User command to fill read only fields and/or NEWLY created fields to NULL in the future.

Thanks! Easy Profile IS awesome. This was just a hiccup.
  1. more than a month ago
  2. Bug Report
  3. # 8
trentin-bergeron
trentin-bergeron Accepted Answer
Basic
Nevermind!!

It didn't work. It worked for one save, then right back to the same behavior. Still need to dig in I guess.
  1. more than a month ago
  2. Bug Report
  3. # 9
admin
admin Accepted Answer
Admin
Hi Trentin,
I have made this test:
1. Joomla Fresh Install
2. Installed Kunena
3. Register an user (now I have 2 accounts, Admin and user)
4. Installed Easy Profile
5. Installed plg_kunena_easyprofile
6. Enabled and Configured plg_kunena_easyprofile-master
Tried with both users and works.

So, can you try following test?
- Go to Administrator->Extensions->Plugins
- Search for "Easy Profile"
- Disable all plugins, with this Easy Profile do nothing.
- Try to edit kunena account, if you have still your problem then I can confirm that this is not due to "Easy Profile" and/or "Easy Profile - Kunena" plugin.
  1. more than a month ago
  2. Bug Report
  3. # 10
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