Support

  1. 340,26
  2. Bug Report
  3. Wednesday, April 08 2020, 11:05 AM
Hello,

I've jsute bought Easy Profile.

Paypal transaction : 1MW0336526245801K

I have a strange message when trying to export my users database...

Please, have a look at the attached screen capture...

Thanks for support

JF Pizzetta/340,26
Attachments (1)
admin Accepted Answer
Admin
Hi,
can you please post me your site details to check this? if yes then you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Bug Report
  3. # 1
340,26 Accepted Answer
Pro
site informations attached
  1. more than a month ago
  2. Bug Report
  3. # 2
admin Accepted Answer
Admin
Hi,
found the problem, see screenshot from Components->Easy Profile->Options (button at the top right).

Now I have set the parameter called "Field to Export" to "All" and now it works!
Attachments (1)
  1. more than a month ago
  2. Bug Report
  3. # 3
340,26 Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 4
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Online

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.