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  1. kyle-vasquez
  2. Presales Question
  3. Thursday, November 03 2016, 09:59 AM
I am a little perturbed that there is no guarantee or refund on your product, Easy Profile.
All others that I have found, have one.

I am hesitant as I have to find one that will work with my AltaUserPoints Rules.
(Points are given to Users for completing Profile Registration, Logging in, etc.
Will these be affected?

Also does it check to see if the User Name is already taken?
Does it check to see if the email is already Used?


Thank you so much, in advance.

Kyle

ListOrSwap.com
admin Accepted Answer
Admin
Hi,
All others that I have found, have one.
It's not so:
No warranty
This is not our thing, this is a GNU/GPL license (so 99,9% of Joomla extensions). We only we care to explain well :D
The most of "No warranty" section in our TOS (https://www.easy-profile.com/policies.html) are copy and past directly from GPL license (https://www.easy-profile.com/license.html or in the official site at https://www.gnu.org/licenses/gpl-3.0.html)

No refund
Some extension provider say "30 days money back guarantee", but in many cases it is not properly so, some providers require a technical reason to give you "guarantee" refund. and in the most of cases they reply "if you find a bug then we solve, so no refund".
Anyway, we are very transparent to avoid problems, so we explain well also refund policy.
Reasons:
- We offer Free version to evaluate our product, check compatibility and understand how it works
- All plugins and integrations (except Social Network Plugin) are available for Free.
- We are always available to give private demo access, and solve any problems.
- We keep very low prices (all our competitor are much more expensive)

About your questions
Easy Profile extends Joomla user management (not replace), so registration and edit profile page are the same of Joomla with many improvements

I am hesitant as I have to find one that will work with my AltaUserPoints Rules.
(Points are given to Users for completing Profile Registration, Logging in, etc.
Will these be affected?
We does not provide any integration with AltaUserPoints. But you can test this with Free version.

Also does it check to see if the User Name is already taken?
Username works as Joomla registration/edit profile username, so it check this only after you launch a form (no ajax validation). You can test this with Free version.

Does it check to see if the email is already Used?
Same as username. You can test this with Free version.
  1. more than a month ago
  2. Presales Question
  3. # 1
kyle-vasquez Accepted Answer
Thank you for the quick reply!

I am sad with all the other features there is no AJAX validation.

I will try the free version and get back if I have any questions.

Thank you again,

Kyle, with a smile.
  1. more than a month ago
  2. Presales Question
  3. # 2
admin Accepted Answer
Admin
I am sad with all the other features there is no AJAX validation.
You have a client validation, but there is not Ajax Validation to check already taken username and/or password.

In the past we thought about this, but it can creates privacy issues. So we do not recommend feature like this.
  1. more than a month ago
  2. Presales Question
  3. # 3
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