I am a little perturbed that there is no guarantee or refund on your product, Easy Profile.
All others that I have found, have one.
I am hesitant as I have to find one that will work with my AltaUserPoints Rules.
(Points are given to Users for completing Profile Registration, Logging in, etc.
Will these be affected?
Also does it check to see if the User Name is already taken?
Does it check to see if the email is already Used?
Thank you so much, in advance.
Kyle
ListOrSwap.com
Support
-
kyle-vasquez
- Presales Question
- Thursday, November 03 2016, 09:59 AM
kyle-vasquez
Accepted Answer
Hi,
No warranty
This is not our thing, this is a GNU/GPL license (so 99,9% of Joomla extensions). We only we care to explain well
The most of "No warranty" section in our TOS (https://www.easy-profile.com/policies.html) are copy and past directly from GPL license (https://www.easy-profile.com/license.html or in the official site at https://www.gnu.org/licenses/gpl-3.0.html)
No refund
Some extension provider say "30 days money back guarantee", but in many cases it is not properly so, some providers require a technical reason to give you "guarantee" refund. and in the most of cases they reply "if you find a bug then we solve, so no refund".
Anyway, we are very transparent to avoid problems, so we explain well also refund policy.
Reasons:
- We offer Free version to evaluate our product, check compatibility and understand how it works
- All plugins and integrations (except Social Network Plugin) are available for Free.
- We are always available to give private demo access, and solve any problems.
- We keep very low prices (all our competitor are much more expensive)
About your questions
Easy Profile extends Joomla user management (not replace), so registration and edit profile page are the same of Joomla with many improvements
All others that I have found, have one.It's not so:
No warranty
This is not our thing, this is a GNU/GPL license (so 99,9% of Joomla extensions). We only we care to explain well
The most of "No warranty" section in our TOS (https://www.easy-profile.com/policies.html) are copy and past directly from GPL license (https://www.easy-profile.com/license.html or in the official site at https://www.gnu.org/licenses/gpl-3.0.html)
No refund
Some extension provider say "30 days money back guarantee", but in many cases it is not properly so, some providers require a technical reason to give you "guarantee" refund. and in the most of cases they reply "if you find a bug then we solve, so no refund".
Anyway, we are very transparent to avoid problems, so we explain well also refund policy.
Reasons:
- We offer Free version to evaluate our product, check compatibility and understand how it works
- All plugins and integrations (except Social Network Plugin) are available for Free.
- We are always available to give private demo access, and solve any problems.
- We keep very low prices (all our competitor are much more expensive)
About your questions
Easy Profile extends Joomla user management (not replace), so registration and edit profile page are the same of Joomla with many improvements
I am hesitant as I have to find one that will work with my AltaUserPoints Rules.We does not provide any integration with AltaUserPoints. But you can test this with Free version.
(Points are given to Users for completing Profile Registration, Logging in, etc.
Will these be affected?
Also does it check to see if the User Name is already taken?Username works as Joomla registration/edit profile username, so it check this only after you launch a form (no ajax validation). You can test this with Free version.
Does it check to see if the email is already Used?Same as username. You can test this with Free version.
- Page :
- 1
There are no replies made for this post yet.
However, you are not allowed to reply to this post.
However, you are not allowed to reply to this post.
Request Support
Support is currently Online
Support Availability
Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.
Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.
Guidelines
Before you post: read the documentation and search the forums for an answer to your question.
When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).
Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.
Language: only English
Search Users
Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.