Support

  1. online-today
  2. Features Request
  3. Thursday, April 15 2021, 05:45 PM
I suggest to make an official "delete account" plugin. Nevertheless thank you for the for the provisional zip-file!
The plugin should have the following options

  • confirmation before deletion
  • option to fill in a short survey asking for the reasons for deleting the profile
  • option to send an information mail to the superusers about the deletion and with the survey added
alexwalker Accepted Answer
I too would be very interested in a text area of why someone is deleting their account. Ideally I would like to add a field, do you want to be deleted from your Regional Groups Database, as an example. Also receiving the details of the user who has deleted their accounts is essential.
  1. more than a month ago
  2. Features Request
  3. # 1
online-today Accepted Answer
I prefer to work with the file you provided. An implementation of a "reasons" texaria would be really great!
  1. more than a month ago
  2. Features Request
  3. # 2
admin Accepted Answer
Admin
confirmation before deletion
This is already integrated, before delete an account the user need to:
- Go to tab - "Delete Account"
- Select the checkbox - "Yes, I want to delete my account"
- Click to button - "Delete my account, this action will not be reversible!!"
- Click yes to the alert - "Are you sure?"
Something of more complex risks not being GDPR compliant.


option to fill in a short survey asking for the reasons for deleting the profile
This is a good point.


option to send an information mail to the superusers about the deletion and with the survey added
This is already a feature, an email will be sent to all administrators that are able to receive system emails (for example like Joomla updates)


Why this is not an official plugin?
We have developed this plugin during the Joomla transition to become GDPR compliant, now Joomla contain a own built-in Privacy component that allow a user to request to export or remove their informations. The built-in Joomla Privacy component offers APIs to make all third party components to be integrated directly in Joomla. For example in Easy Profile package there is a plugin called "Easy Profile - Privacy plugin" and it allow to Joomla Privacy system of export Easy Profile informations (with all informations from other components).

If you prefer to use this plugin than in the next week we can implement the "reasons" textarea and send you the new installation file.
  1. more than a month ago
  2. Features Request
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.