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Add a reply View Replies (6)

Resolved PayPlans and Easy Profile

  1. aep-webmaster@califaep.org
    aep-webmaster@califaep.org
  2. Support
  3. Wednesday, January 04 2017, 08:38 AM
I can't get Easy Profile to work with PayPlans. I have PayPlan's registration integration set to Joomla, but the registration process hangs after filling out a registration form, and before getting to the payment page.

Any ideas?
Accepted Answer
admin
admin Accepted Answer
Admin
Hi,
I have just tried to register an account and works, now I see this page (screenshot).

I see one problem due to payplans,
- Choose Plan - OK
- Register an account - OK
- After submit registration form I receive email after 1 second - OK
- Redirect to invoice page to make a payment, 27 seconds?!?!? the most of webserver have a timeout set to 30 seconds, so it's probably that you can have a timeout error.

I have made also another test, I have tried to disable all Easy Profile plugins (so Easy Profile do nothing), and I get same result: too time to redirect at invoice page.

I recommend you to contact payplan support about this problem.
Attachments (1)
Schermata 2017-01-04 alle 12.40.04.png Schermata 2017-01-04 alle 12.40.04.png
  1. more than a month ago
  2. Support
  3. # Permalink
Responses (6)
aep-webmaster@califaep.org
aep-webmaster@califaep.org Accepted Answer
My host says: "Apache error: Excessive PHP mail in 2 Hours" - and this gets y IP Blacklisted/Greylisted for 2 hours.
  1. more than a month ago
  2. Support
  3. # 1
admin
admin Accepted Answer
Admin
Hi,
I can't get Easy Profile to work with PayPlans. I have PayPlan's registration integration set to Joomla, but the registration process hangs after filling out a registration form, and before getting to the payment page.
I think this is a Payplans problem, anyway to check I need your site details, You can use the form below the reply in "Site Details" tab.

My host says: "Apache error: Excessive PHP mail in 2 Hours" - and this gets y IP Blacklisted/Greylisted for 2 hours.
Easy Profile do not send emails, all emails are sent by Joomla and/or Payplans. But it is strange because emails are sent by the server and not from your IP.
Anyway for this error you should contact your host provider to understand and fix this problem.
  1. more than a month ago
  2. Support
  3. # 2
aep-webmaster@califaep.org
aep-webmaster@califaep.org Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 3
admin
admin Accepted Answer
Admin
Hi,
please remove geolocation block in admin tools (or enable access for Italy and Switzerland) :o

Probably you need also to remove my IP from blacklist
Attachments (1)
Schermata 2017-01-04 alle 11.48.56.png Schermata 2017-01-04 alle 11.48.56.png
  1. more than a month ago
  2. Support
  3. # 4
aep-webmaster@califaep.org
aep-webmaster@califaep.org Accepted Answer
So sorry... Italy and Switzerland enabled. What's your IP? can add that too.
  1. more than a month ago
  2. Support
  3. # 5
aep-webmaster@califaep.org
aep-webmaster@califaep.org Accepted Answer
Thank you so much for trying on your end. This helps me narrow down the problem. Thanks again. Happy New Year!
  1. more than a month ago
  2. Support
  3. # 6
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