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Add a reply View Replies (16)

Resolved Problems with asking friends in group

  1. chap
    chap
  2. Bug Report
  3. Monday, January 23 2017, 11:06 AM
Hi there,

never had a problem but all at once it is no possible to ask friends to be member of a private group. Everytime i try it shows a popup with something as first login. But i am loged in and i am the admin of the specific group.

So help please
References
  1. https://www.schrijverspunt.nl/schrijversplek-openingspagina/groups/view/7/terugblik
Responses (16)
admin
admin Accepted Answer
Admin
Hi,
sorry but I not understand, can you please send me a screenshot about this?
  1. more than a month ago
  2. Bug Report
  3. # 1
chap
chap Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
thanks for your availability.

it's possible for you to send me your access details? if yes then you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Bug Report
  3. # 3
chap
chap Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 4
admin
admin Accepted Answer
Admin
Hi,
I have created a new private group and when I try to invite friends than it works. Try to make a logout/login and test if now works.

I worke with BTlogin for login etc. At this moment the login modules are not shown at the sight... Something to do with this problem?
I think not.
  1. more than a month ago
  2. Bug Report
  3. # 5
chap
chap Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 6
admin
admin Accepted Answer
Admin
Hi,
can you please add me (previous login details) as admin of this group? I already have tried to create a new group and works.
  1. more than a month ago
  2. Bug Report
  3. # 7
chap
chap Accepted Answer
See the details
  1. more than a month ago
  2. Bug Report
  3. # 8
admin
admin Accepted Answer
Admin
Hi,
I have just tried and works also with your account.

Anyway, after my check I have clean plugin cache, try to restart your browser (or computer) and check if now works.
Attachments (1)
Schermata 2017-01-23 alle 17.04.36.png Schermata 2017-01-23 alle 17.04.36.png
  1. more than a month ago
  2. Bug Report
  3. # 9
chap
chap Accepted Answer
Hi,

I restart my computer ( after a night not working) and still got the same problem...
Then i tried to invite friends using Google Chrome and it looks allright...
Normally i work with Firefox. Do you think the problem is Firefox? But i do not understand how.
  1. more than a month ago
  2. Bug Report
  3. # 10
admin
admin Accepted Answer
Admin
Hi,
I will make other tests in coming hours.
  1. more than a month ago
  2. Bug Report
  3. # 11
admin
admin Accepted Answer
Admin
Hi,
sorry for late reply, we are very busy.

To solve try to clean your browser cache.

Still, have you some custom .htaccess?
  1. more than a month ago
  2. Bug Report
  3. # 12
chap
chap Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 13
admin
admin Accepted Answer
Admin
For some reason your webserver send a header to browser to keep cache and this cause the problem.

How to replicate this error?
- Make a login
- Go to page https://www.schrijverspunt.nl/schrijversplek-openingspagina/groups/view/7/terugblik
- Open a new browser window, go to your site and make a logout
- On the first browser window (with group opened) Click the link to invite friends
- You will see a message "Please login or register", and this is ok, you have tried to invite a friends but you have make a logout before from another page
- Now you will see always "Please login or register" also after login until you does not clean browser cache.

This happen only on your environment.

Do you remember logout link problem? same issue.
  1. more than a month ago
  2. Bug Report
  3. # 14
chap
chap Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 15
admin
admin Accepted Answer
Admin
yes, it could be.

htaccess is used also for set browser cache behaviors (normally for contents like CSS, Fonts and Javascript resources)
  1. more than a month ago
  2. Bug Report
  3. # 16
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