Support

  1. nazneen-syed
  2. Bug Report
  3. Tuesday, February 07 2017, 08:07 PM
Hi there..
I am having an issues.. profiles links are not working on front end
given is the website login info
Accepted Answer
admin Accepted Answer
Admin
Hi,
sorry for late reply, it was night for us.

this happen because menu item of type Easy Profile->User Profile had "Registered" access, it should be public access. If you does not want to show this item in the menu then you can move it into another hidden menu (instead main menu) and create under Login item a menu item of type System->Alias

now I have set this menu item with "Public" access and clean the cache to show you that now it works.

So the menu structure could be:
Main Menu
- .....
- Login
- - My Account (type System->Alias that point to Easy Profile menu item) - Access "Registered"
- - ......
- ......
Hidden Menu
- Profile (type Easy Profile->User Profile) - Access "Public"

this is necessary to create a correct routing.

Normally something like this do not create this problem, but your template when missing association with some menu item then it show blank page.

PS: I know that you work on a site for your client, but we recommend you to use client Pro account to have a higher priority in the support section.
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nazneen-syed Accepted Answer
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