Support

  1. vinnie
  2. Support
  3. Tuesday, March 20 2018, 11:14 PM
Good evening.
I'm having issues with the registration process of a new user.
After completing the first form (in a menu item: user- registration form) I'm shown again forms to fill, like you can see in the 2 screenshots. Why is that? There must be something wrong and I can't get what's that.
I'd really appreciate any help.
Thank you.
Attachments (2)
vinnie Accepted Answer
Thank you very much!
  1. more than a month ago
  2. Support
  3. # 1
admin Accepted Answer
Admin
Hi,
"Parameters" si the button at top right, see screenshot
Attachments (1)
  1. more than a month ago
  2. Support
  3. # 2
vinnie Accepted Answer
thank you so much,
but I don't see"Parameters" under K2...am I missing something?
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
Hi,
this is due to K2 component, to fix you should to disable K2 user profiling from Administration->Components->K2->Parameters->Advanced tab->Enable K2 User Profile.
K2 uses a System plugin (instead a User Plugin ) to add fields in registration form, this is a bad way and create compatibility issues with all User Plugins.
  1. more than a month ago
  2. Support
  3. # 4
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