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Resolved Registration process

vinnie
Support
Tuesday, March 20 2018, 11:14 PM

Good evening.
I'm having issues with the registration process of a new user.
After completing the first form (in a menu item: user- registration form) I'm shown again forms to fill, like you can see in the 2 screenshots. Why is that? There must be something wrong and I can't get what's that.
I'd really appreciate any help.
Thank you.

registration

Responses (4)

admin Accepted Answer

Admin

Hi,
"Parameters" si the button at top right, see screenshot

more than a month ago
Support
# 1

admin Accepted Answer

Admin

Hi,
this is due to K2 component, to fix you should to disable K2 user profiling from Administration->Components->K2->Parameters->Advanced tab->Enable K2 User Profile.
K2 uses a System plugin (instead a User Plugin ) to add fields in registration form, this is a bad way and create compatibility issues with all User Plugins.

more than a month ago
Support
# 2

vinnie Accepted Answer

thank you so much,
but I don't see"Parameters" under K2...am I missing something?

more than a month ago
Support
# 3

vinnie Accepted Answer

Thank you very much!

more than a month ago
Support
# 4

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