Support

  1. vinnie
  2. Support
  3. Tuesday, March 20 2018, 11:14 PM
Good evening.
I'm having issues with the registration process of a new user.
After completing the first form (in a menu item: user- registration form) I'm shown again forms to fill, like you can see in the 2 screenshots. Why is that? There must be something wrong and I can't get what's that.
I'd really appreciate any help.
Thank you.
Attachments (2)
admin Accepted Answer
Admin
Hi,
"Parameters" si the button at top right, see screenshot
Attachments (1)
  1. more than a month ago
  2. Support
  3. # 1
admin Accepted Answer
Admin
Hi,
this is due to K2 component, to fix you should to disable K2 user profiling from Administration->Components->K2->Parameters->Advanced tab->Enable K2 User Profile.
K2 uses a System plugin (instead a User Plugin ) to add fields in registration form, this is a bad way and create compatibility issues with all User Plugins.
  1. more than a month ago
  2. Support
  3. # 2
vinnie Accepted Answer
thank you so much,
but I don't see"Parameters" under K2...am I missing something?
  1. more than a month ago
  2. Support
  3. # 3
vinnie Accepted Answer
Thank you very much!
  1. more than a month ago
  2. Support
  3. # 4
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