Support

  1. kennethefford
  2. General
  3. Wednesday, March 12 2014, 02:59 PM
Hi,

I have EasyProfile Pro configured with some additional fields required on registration. The additional fields are in addition to the core Joomla fields and are Country and Organization. I also have a new user registration form that includes these entries but i am finding only the core Joomla required fields are being captured. Any idea why? I know there is a problem because when I register as a new user i am asked for the two additional required fields. Then after I activate the account and login for the first time the site redirects me to now enter the additional required fields, which I already entered during registration! Why might that be?

Ken
Accepted Answer
kennethefford Accepted Answer
Pro
Just to let you know, you were correct. It was the API keys. Thanks.

Ken
  1. more than a month ago
  2. General
  3. # Permalink
kennethefford Accepted Answer
Pro
I will check. It is not an Easy Profile problem, so thank you anyway!

Ken
  1. more than a month ago
  2. General
  3. # 1
admin Accepted Answer
Admin
Maybe some problem with your Api key. Try to recheck
  1. more than a month ago
  2. General
  3. # 2
kennethefford Accepted Answer
Pro
I tested by installing a 3rd party captcha and it worked fine.
  1. more than a month ago
  2. General
  3. # 3
kennethefford Accepted Answer
Pro
3.2.3
  1. more than a month ago
  2. General
  3. # 4
admin Accepted Answer
Admin
Which version of joomla?
  1. more than a month ago
  2. General
  3. # 5
kennethefford Accepted Answer
Pro
Ok, then it should be working, but is not. My Joomla settings are exactly as you suggested.
  1. more than a month ago
  2. General
  3. # 6
admin Accepted Answer
Admin
Sorry, but I did not understand well.

Does it simply put the Captcha as set under the Global Configuration?
Yes, you can set in Users manager default captcha and in Global Configuration ReCaptcha.
  1. more than a month ago
  2. General
  3. # 7
kennethefford Accepted Answer
Pro
I checked and the settings are already exactly as you describe, and I am seeing an empty captcha as noted previously and shown in the screen grab. Does it simply put the Captcha as set under the Global Configuration?
  1. more than a month ago
  2. General
  3. # 8
admin Accepted Answer
Admin
For captcha field you can use the built in Joomla Captcha.

- Go to: administration->Extensions->Plugin Manager
- search for 'captcha'
- Go to plugin Captcha - ReCaptcha and follow instructions to get Keys from google
- Fill the info and Save
- Go to Users->User Manager->Options and set Captcha - ReCaptcha on captcha parameter

You can use different types of captcha! Joomla have built-in only ReCaptcha but you can find others on Joomla Extension Directory site;)
  1. more than a month ago
  2. General
  3. # 9
kennethefford Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. General
  3. # 10
kennethefford Accepted Answer
Pro
ok, thank you. I will try to disable and let you know.

Ken
  1. more than a month ago
  2. General
  3. # 11
admin Accepted Answer
Admin
Easy profile registration/edit profile is the same of Joomla (no redirect, is generated by our plugin).
Unfortunately, I've never worked with RSForm. But i found this http://www.rsjoomla.com/support/documentation/view-article/589-rsformpro-joomla-user-registration-plugin.html
You should disable this plugin.
  1. more than a month ago
  2. General
  3. # 12
kennethefford Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. General
  3. # 13
admin Accepted Answer
Admin
I see,
this is not Easy Profile/Com Users registration form. This is RsForm. try go to https://sim-x.net/index.php/component/rsform/form/9-new-user-registration is the same from RsForm component
  1. more than a month ago
  2. General
  3. # 14
kennethefford Accepted Answer
Pro
See the Site details below,
  1. more than a month ago
  2. General
  3. # 15
admin Accepted Answer
Admin
Can you please provide me your site details? you can use the form below the reply in Site Details Tab.
  1. more than a month ago
  2. General
  3. # 16
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.