Support

  1. HappyWebbie
  2. Bug Report
  3. Monday, February 22 2016, 04:50 AM
Hi,

When I upload an avatar loading times are more than a minute or sometimes an image doesn't load at all.
I have tested avatar uploading with the following browsers:


  • FireFox 44.0.2: Very slow - parse error
  • Chrome 48.0.2564.116 m: No upload - img404 error
  • IE 11: OK - No errors


In php errorlog I read:

PHP Notice:  Uninitialized string offset: 0 in /home/mysite/public_html/components/com_users/models/profile.php on line 336
PHP Warning: Illegal string offset 'method' in /home/mysite/public_html/components/com_users/models/profile.php on line 336
PHP Warning: imagecreatetruecolor(): Invalid image dimensions in /home/mysite/public_html/administrator/components/com_jsn/assets/ImgPicker.php on line 733


There's clearly something wrong,

Best regards,
Jeff
Attachments (2)
Accepted Answer
admin Accepted Answer
Admin
Hi,
ok I found the problem. I have disabled Gzip compression from System->Global Configuration->System tab. Now works.

this problem seems to happen only on your site (maybe problem with version of some PHP library). Anyway we will make a fix for this. Wait some days to new release :)
  1. more than a month ago
  2. Bug Report
  3. # Permalink
admin Accepted Answer
Admin
Hi,
can you please post me backend access to check your configuration?
  1. more than a month ago
  2. Bug Report
  3. # 1
HappyWebbie Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 2
HappyWebbie Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.