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  1. tgath
  2. General
  3. Sunday, September 26 2021, 02:31 PM
  4.  Subscribe via email
Although uploading an avatar image works for me, uploading a 'Cover Picture' does not. The error is simply 'upload failed' for every image that I try to upload. (see screenshot. I'm hoping that you can help :-)
Attachments (1)
admin Accepted Answer
Admin
Hi,
can you please post me your site details? I need only access to frontend to see the error and check browser console.
  1. 3 weeks ago
  2. General
  3. # 1
tgath Accepted Answer
Pro
Content Protected
  1. 3 weeks ago
  2. General
  3. # 2
admin Accepted Answer
Admin
Hi,
can you please create a menu item of type Easy Profile->Social Network for registered or public users? unfortunately without this menu item the route does not works and we cannot try to upload a cover picture.
  1. 3 weeks ago
  2. General
  3. # 3
tgath Accepted Answer
Pro
Content Protected
  1. 3 weeks ago
  2. General
  3. # 4
tgath Accepted Answer
Pro
... also the account that you created is enabled and activated.

Thank you!!
  1. 3 weeks ago
  2. General
  3. # 5
admin Accepted Answer
Admin
Hi,
have you following PHP extensions?
- GD Library
- EXIF Support

These extensions are a minimum requirement, you can check it from Joomla Administration->System->System Information->PHP Information (see screenshots)
Attachments (2)
  1. 3 weeks ago
  2. General
  3. # 6
tgath Accepted Answer
Pro
I see GD support is enabled but don't see EXIF ... I recall from another extension that I was attempting to use that my host recommended against EXIF being enabled for security reasons so It is not there by default.
  1. 3 weeks ago
  2. General
  3. # 7
admin Accepted Answer
Admin
Hi,
EXIF extensions is used to check the image orientation, otherwise with some mobile device the image will be not correctly oriented.

Anyway you can try to avoid this problem by adding following code at row 733 in file /plugins/jsn/socialnetwork/app/Controller/UploadController.php
if(!function_exists('exif_read_data')) return;
  1. 3 weeks ago
  2. General
  3. # 8
tgath Accepted Answer
Pro
That worked! Thank you so much for your help... I plan to use the component fairly extensively on this site so it is good to know that I have great support.
Thanks again....

~T. Gath
Owner/Web Developer
Ed Web Services
+1 (607) 423-1519
  1. 3 weeks ago
  2. General
  3. # 9
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