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Add a reply View Replies (9)

Resolved Uploading Cover Picture Fails

  1. tgath
    tgath
  2. General
  3. Sunday, September 26 2021, 02:31 PM
Although uploading an avatar image works for me, uploading a 'Cover Picture' does not. The error is simply 'upload failed' for every image that I try to upload. (see screenshot. I'm hoping that you can help :-)
Attachments (1)
Screen Shot 2021-09-26 at 8.27.02 AM.png Screen Shot 2021-09-26 at 8.27.02 AM.png
  1. edit cover picture
  2. upload images
Responses (9)
tgath
tgath Accepted Answer
That worked! Thank you so much for your help... I plan to use the component fairly extensively on this site so it is good to know that I have great support.
Thanks again....

~T. Gath
Owner/Web Developer
Ed Web Services
+1 (607) 423-1519
  1. more than a month ago
  2. General
  3. # 1
admin
admin Accepted Answer
Admin
Hi,
EXIF extensions is used to check the image orientation, otherwise with some mobile device the image will be not correctly oriented.

Anyway you can try to avoid this problem by adding following code at row 733 in file /plugins/jsn/socialnetwork/app/Controller/UploadController.php 
if(!function_exists('exif_read_data')) return;
  1. more than a month ago
  2. General
  3. # 2
tgath
tgath Accepted Answer
I see GD support is enabled but don't see EXIF ... I recall from another extension that I was attempting to use that my host recommended against EXIF being enabled for security reasons so It is not there by default.
  1. more than a month ago
  2. General
  3. # 3
admin
admin Accepted Answer
Admin
Hi,
have you following PHP extensions?
- GD Library
- EXIF Support

These extensions are a minimum requirement, you can check it from Joomla Administration->System->System Information->PHP Information (see screenshots)
Attachments (2)
Schermata 2021-09-28 alle 14.42.53.png Schermata 2021-09-28 alle 14.42.53.png
Schermata 2021-09-28 alle 14.42.41.png Schermata 2021-09-28 alle 14.42.41.png
  1. more than a month ago
  2. General
  3. # 4
tgath
tgath Accepted Answer
... also the account that you created is enabled and activated.

Thank you!!
  1. more than a month ago
  2. General
  3. # 5
tgath
tgath Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 6
admin
admin Accepted Answer
Admin
Hi,
can you please create a menu item of type Easy Profile->Social Network for registered or public users? unfortunately without this menu item the route does not works and we cannot try to upload a cover picture.
  1. more than a month ago
  2. General
  3. # 7
tgath
tgath Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 8
admin
admin Accepted Answer
Admin
Hi,
can you please post me your site details? I need only access to frontend to see the error and check browser console.
  1. more than a month ago
  2. General
  3. # 9
  • Page :
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