Support

    You are here:  
  1. Home
  2. Support
  3. using getElementByClassname to add a class to avatar on registration
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Online
Add a reply View Replies (14)

Resolved User Profile template is messed up!

  1. dariushde
    dariushde
  2. Support
  3. Monday, June 15 2015, 03:10 AM
Hi,

I just bought this plugin, but, when I installed it I found a big issue. I selected a few of the active modules to only show on the home page so that they would not interfere with the Profile page (using your Social plugin), but as you can see in the picture below, the modules still show up in the right column, which makes the profile look smashed and ugly. How can I fix that?
Attachments (2)
Screen Shot 2015-06-14 at 6.20.42 PM.png Screen Shot 2015-06-14 at 6.20.42 PM.png
Screen Shot 2015-06-14 at 6.20.48 PM.png Screen Shot 2015-06-14 at 6.20.48 PM.png
Responses (14)
dariushde
dariushde Accepted Answer
Pro
I also just realized that when I try to send a message, or click on "info" or any other option in the profile, the main page loads in the fields... I'll put a picture of that in my post as well.
  1. more than a month ago
  2. Support
  3. # 1
admin
admin Accepted Answer
Admin
Hi,

Messed output
Screen 1: You can manage this with simple CSS, try to add this rule at your CSS style
.jsn_listprofile h4{display:block}


Screen 2: Sorry but you try to put a complex plugin in a very small width, this is normal, long menus and text appear on most lines.

I also just realized that when I try to send a message, or click on "info" or any other option in the profile, the main page loads in the fields... I'll put a picture of that in my post as well.
Have you created a menu item of type Easy Profile->Social Network (docs at https://www.easy-profile.com/docs/85-socialnetwork-installation.html) ?
  1. more than a month ago
  2. Support
  3. # 2
dariushde
dariushde Accepted Answer
Pro
Thank you for your reply,

I had to restore a backup of my website because of some problems that occurred when I tried to add the line to my CSS.
So two things,
1. How exactly do I add that line to my CSS style?
2. I tried installing the plugin through extension manager again, and it gives me the following error:
Duplicate column name 'edit' SQL=ALTER TABLE `uh46v_jsn_fields` ADD `edit` tinyint(1) NOT NULL DEFAULT '0';

How can I fix that?
Thanks
  1. more than a month ago
  2. Support
  3. # 3
admin
admin Accepted Answer
Admin
Hi,
try to follow these steps: https://www.easy-profile.com/support/error-while-installing-jsn-component.html#reply-7471

or post me your site details we will install for you (you can use the form below the reply in site details tab).
  1. more than a month ago
  2. Support
  3. # 4
dariushde
dariushde Accepted Answer
Pro
Thank you so much! Could you also please fix the previous issues as well? I don't want to mess up my website again!

THANK YOU so much again!
  1. more than a month ago
  2. Support
  3. # 5
admin
admin Accepted Answer
Admin
Hi,
try to see now ;)

What have we done:
- Remove Easy Profile package
- Install Easy Profile
- Added CSS code at the end of file /templates/clever/css/styles.css
  1. more than a month ago
  2. Support
  3. # 6
dariushde
dariushde Accepted Answer
Pro
Thank you for your reply,
the problem is almost solved! The problem is that when I click on a user from User List on the home page, the right column still appears even though I specifically selected the right menus to only appear on the home page, when I click on My profile, the right menus are gone! I want to fix the problem so the right menus wouldn't appear when you click on a name from the User List.

Thank you!
  1. more than a month ago
  2. Support
  3. # 7
admin
admin Accepted Answer
Admin
Hi,
you need to create a menu item of type Easy Profile->User Profile, and set to this menu item to not show right column modules
  1. more than a month ago
  2. Support
  3. # 8
dariushde
dariushde Accepted Answer
Pro
Yes! I did that. And that fixes the problem of viewing your own profile, but when I check out other people's profiles, the right menu appears again and messes of everything!

Thanks
  1. more than a month ago
  2. Support
  3. # 9
dariushde
dariushde Accepted Answer
Pro
Here is a pic of the situation!
  1. more than a month ago
  2. Support
  3. # 10
admin
admin Accepted Answer
Admin
Hi,
now I have create a menu item of type Easy Profile->User Profile and now works (see screenshot)

I have also added this CSS rule at file style.css to fix search box problem:
.jsn_social #global-search {padding: 4px 24px 5px 24px !important;}
Attachments (1)
Schermata 2015-06-17 alle 10.25.58.png Schermata 2015-06-17 alle 10.25.58.png
  1. more than a month ago
  2. Support
  3. # 11
dariushde
dariushde Accepted Answer
Pro
Genius! Life saver! Thank you so much. Hopefully there won't be any other problems!
Thanks
  1. more than a month ago
  2. Support
  3. # 12
dariushde
dariushde Accepted Answer
Pro
Sorry for bothering again, but there has to be something! Always...
For the new users, it's not possible to check out other users' pages! When I try to do so it gives me "No Permission" error.
  1. more than a month ago
  2. Support
  3. # 13
admin
admin Accepted Answer
Admin
Hi,
you have set into Components->Easy Profile->Options the parameter "Visibility Profiles" to "Private".

So only admins can see other profiles
  1. more than a month ago
  2. Support
  3. # 14
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Online
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.