Support

  1. computersoft
  2. Features Request
  3. Friday, January 23 2015, 03:03 PM
Hi,
I bought your extension but I have some problems.
First is:
When I am not logged in, I can see mismatch characters (http://www.iceart.club/profiles/users) - maybe encoding problem, but I dont know how to solve it.

Second one is domain, where easy profile is running.. When I copy website to another domain (by akeeba backup) easy profile stop works. Tried find some config file but no chance.

Third problem is, if u click to user for user details.. here: http://www.iceart.club/profiles/users
it changes URL to: /component/jsn/test?Itemid=101, but redirect it to homepage. I use Yootheme Widgetkit, but I turned it off, as I found on this forum.

Thanks for help.
computersoft Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Features Request
  3. # 1
admin Accepted Answer
Admin
Hi,

characters mismatch
Sorry but this is not Easy Profile problem, I have made this test:
- I have create in Main menu a menu item of type "External URL" called "Bečička"
- now I have tried to see this item in a page of not load Easy Profile like: http://www.iceart.club/news
- the problem is the same (see screenshot)

Still: I see that this menu item not appear in all page, this is strange, so I think in your site there are some template cache that not work well.
Attachments (1)
  1. more than a month ago
  2. Features Request
  3. # 2
computersoft Accepted Answer
Pro
it seems like its fixed. maybe that cache did some problems. thank you
  1. more than a month ago
  2. Features Request
  3. # 3
computersoft Accepted Answer
Pro
ok this and URL is fixed. and what about characters mismatch? when u refresh page, there is still problem. thanks a lot for help
  1. more than a month ago
  2. Features Request
  3. # 4
admin Accepted Answer
Admin
ok error 500 is gone,

you have removed the content of "cache" folder instead entire folder.
  1. more than a month ago
  2. Features Request
  3. # 5
computersoft Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Features Request
  3. # 6
computersoft Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Features Request
  3. # 7
admin Accepted Answer
Admin
Hi,
can you please post me your site detail ? if possible ftp access.

You can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Features Request
  3. # 8
computersoft Accepted Answer
Pro
I deleted cache and:
500
Error: 500

Cache engine _cake_core_ is not properly configured.
  1. more than a month ago
  2. Features Request
  3. # 9
computersoft Accepted Answer
Pro
Now 500 error is fixed
  1. more than a month ago
  2. Features Request
  3. # 10
admin Accepted Answer
Admin
HI,

characters
Sorry but on your link I see 500 error.

backup and restore on another domain
try to delete this folder after import: /plugins/jsn/socialnetwork/app/tmp/cache
in next release we will add a fix to this.

url
create a menu item of type Easy Profile->User Profile
  1. more than a month ago
  2. Features Request
  3. # 11
computersoft Accepted Answer
Pro
characters mismatch is if u refresh page
  1. more than a month ago
  2. Features Request
  3. # 12
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