Support

  1. nlbikkel
  2. Bug Report
  3. Tuesday, February 22 2022, 04:20 PM
My EasySocial has stopped working. At first I thought it might be an old version. So I renewed my subscription and did an update. However, this was not the problem.

My profile page -> shows a white page with no errors
My social network -> gives an HTTP ERROR 500

Please help me!

URL: https://www.h2owaternetwerk.nl/
admin Accepted Answer
Admin
Hi,
have you a way to check PHP error log? otherwise can you please give me a backend access to check your configuration? if yes then you can use the form below the reply in “Site Details” tab
  1. more than a month ago
  2. Bug Report
  3. # 1
nlbikkel Accepted Answer
Pro
I updated my site details!
  1. more than a month ago
  2. Bug Report
  3. # 2
admin Accepted Answer
Admin
Hi,
this is an incompatibility issue, your site should be fixed, anyway we need to investigare to understand better and release a new version of the Social Plugin
  1. more than a month ago
  2. Bug Report
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.