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Add a reply View Replies (9)

Resolved Image not shown for crop

  1. snehakolte
    snehakolte
  2. Support
  3. Thursday, December 18 2014, 03:34 AM
Not sure why, but I am not able to view the image uploaded for crop. The chrome console says

Failed to load resource: the server responded with a status of 403 (Forbidden)
for URL: <domain-name>//tmp/b5673b353d.jpg (yes there is a double slash after domain name)

Is there a permission issue on the tmp folder ? Its currently set to 755.
  1. images
  2. upload
Responses (9)
admin
admin Accepted Answer
Admin
Hi,
can you please post me your site details? you can use the form below the reply in "Site Details" tab.

We will check your configuration ;)
  1. more than a month ago
  2. Support
  3. # 1
snehakolte
snehakolte Accepted Answer
Please check.
  1. more than a month ago
  2. Support
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
can you give me your PHP error log?

and check these:
- tmp folder is writable
- try disable Mijosef plugins

can you give me access to Administration->System Information and maybe FTP access*

*we always try not to ask the FTP credentials and are probably not necessary, we ask only to speed up the process of investigation of the problem
  1. more than a month ago
  2. Support
  3. # 3
snehakolte
snehakolte Accepted Answer
Yes tmp directory is writable. The temp folder has 755 permission.
Which php logs do you need ? From where do I get those ? There isn't much information in files in /logs folder.

Tried disabling MijoSEF, but its not helping.
  1. more than a month ago
  2. Support
  3. # 4
snehakolte
snehakolte Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 5
admin
admin Accepted Answer
Admin
Hi,
we will fix this in next release. Thanks for report it. We will write a temp image into under directory of images/ folder.
  1. more than a month ago
  2. Support
  3. # 6
snehakolte
snehakolte Accepted Answer
Thanks !

When is the next release scheduled to release ?
  1. more than a month ago
  2. Support
  3. # 7
admin
admin Accepted Answer
Admin
I think a week ;)
  1. more than a month ago
  2. Support
  3. # 8
snehakolte
snehakolte Accepted Answer
Thanks !
  1. more than a month ago
  2. Support
  3. # 9
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