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Support is currently Offline
Support Offday
Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 7:45 am
My Posts - Replies (119)
My Posts

Date field decrements with one day for each profile update

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

Image crop size applied the same for all image fields and e-mail weird validation

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

Do not change the image format on upload

  1. more than a month ago
  2. Features Request
  3. Last replier:
    zuotoski

how to hide basic configuration on the frontend

  1. Profiles
  2. private list
  1. more than a month ago
  2. General
  3. Last replier:
    admin

Option to disable user's edit in the front end removed

  1. more than a month ago
  2. General
  3. Last replier:
    zuotoski

dropdown list displayed incorrectly

  1. more than a month ago
  2. General
  3. Last replier:
    admin

Expected price for the Social Plugin

  1. more than a month ago
  2. Presales Question
  3. Last replier:
    zuotoski

Upgrade from Basic to Pro Membership

  1. more than a month ago
  2. Presales Question
  3. Last replier:
    zuotoski

Submit button loads the first user menu

  1. more than a month ago
  2. General
  3. Last replier:
    zuotoski

500 error on front end edit profile page

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    zuotoski

Condition not working in FrontEnd Profile View

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

Fields not visible in frontend

  1. more than a month ago
  2. General
  3. Last replier:
    zuotoski

Some possible bugs in the Social Plugin

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

Picture viewer not scaling to fit the image

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    zuotoski

Blank screen on Social Network Plugin

  1. more than a month ago
  2. General
  3. Last replier:
    ArtisanTony

No responsive if tabs are activated on Registration and Edit Profile

  1. more than a month ago
  2. Support
  3. Last replier:
    zuotoski

Accents are displayed/recorded incorrectly

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    zuotoski

Avatar upload taking too long

  1. more than a month ago
  2. Support
  3. Last replier:
    zuotoski

Album images order

  1. more than a month ago
  2. Features Request
  3. Last replier:
    zuotoski

new radio field problem while recording

  1. more than a month ago
  2. Support
  3. Last replier:
    zuotoski
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Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

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Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

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