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Add a reply View Replies (5)

Resolved Unable to change password in edit profile page...

  1. ligi
    ligi
  2. Bug Report
  3. Thursday, June 22 2017, 12:45 AM
Users can not change password when editing profile. Following error occurs:

Profile could not be saved: Could not bind profile data: Passwords do not match. Please re-enter password.

Several people have tried this several times - absolutely sure password is correct..
Any suggestions??
  1. password
Responses (5)
admin
admin Accepted Answer
Admin
Hi,
please post me your site details to check this. you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Bug Report
  3. # 1
ligi
ligi Accepted Answer
Tnx, see site details
  1. more than a month ago
  2. Bug Report
  3. # 2
ligi
ligi Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 3
admin
admin Accepted Answer
Admin
Hi,
mmmh, strange, probably a routing problem, anyway to solve this I have created a menu item of type "Users->Edit User Profile" to force correct routing and now works.

I have created this menu item in "User menu", you can move this menu item in a hidden menu.

Menu items are important for routing (and SEO), for example before creating this menu item the edit profile page was https://www.your-domain/component/users/profile?layout=edit&;Itemid=470, now it is https://www.your-domain/edit-profile
  1. more than a month ago
  2. Bug Report
  3. # 4
ligi
ligi Accepted Answer
A okay, the menu item is fine there...and great that it works now !!! , tnx a million!!!
  1. more than a month ago
  2. Bug Report
  3. # 5
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