Support

  1. ligi
  2. Bug Report
  3. Thursday, June 22 2017, 12:45 AM
Users can not change password when editing profile. Following error occurs:

Profile could not be saved: Could not bind profile data: Passwords do not match. Please re-enter password.

Several people have tried this several times - absolutely sure password is correct..
Any suggestions??
ligi Accepted Answer
A okay, the menu item is fine there...and great that it works now !!! , tnx a million!!!
  1. more than a month ago
  2. Bug Report
  3. # 1
admin Accepted Answer
Admin
Hi,
mmmh, strange, probably a routing problem, anyway to solve this I have created a menu item of type "Users->Edit User Profile" to force correct routing and now works.

I have created this menu item in "User menu", you can move this menu item in a hidden menu.

Menu items are important for routing (and SEO), for example before creating this menu item the edit profile page was https://www.your-domain/component/users/profile?layout=edit&;Itemid=470, now it is https://www.your-domain/edit-profile
  1. more than a month ago
  2. Bug Report
  3. # 2
ligi Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 3
ligi Accepted Answer
Tnx, see site details
  1. more than a month ago
  2. Bug Report
  3. # 4
admin Accepted Answer
Admin
Hi,
please post me your site details to check this. you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Bug Report
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.