Support

  1. sjb1963
  2. Bug Report
  3. Saturday, May 22 2021, 09:03 PM
Core fields such as "Birthday" are not available at all.
Adding "Birthday" or "Phone Number" does nothing except create an entirely separate database from the Joomla User info.

Yes, I can turn on "Joomla Profiles" which truly just dumps the fields either before or after those provided by this replacement. No way to customize it, or reorder it.

How does this extend? This is a replacement, not an extension.
What am I missing? I've spent 2 days on this and I could have rewritten the core login page by now.
Accepted Answer
admin Accepted Answer
Admin
Hi, sorry there a was a misunderstanding...anyway I have tried and login with email works. Also
- Username is correctly hidden in registration/edit profile form
- Label in login form ask to email instead username (/login)
- Forgot username is removed in Joomla login form (/login)
- Username is replaced by email in "Reset Password" (/reset-password?layout=confirm) and in all Joomla parts

If do you mean that login still works also with username than it is so, otherwise it would only create unnecessary problems and it is totally useless since username is not more available in any part of Joomla.
  1. more than a month ago
  2. Bug Report
  3. # Permalink
sjb1963 Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 1
sjb1963 Accepted Answer
Pro
I want to require users to log in only with email address.
Your component clearly states this is possible.
It is not working.
  1. more than a month ago
  2. Bug Report
  3. # 2
admin Accepted Answer
Admin
Hi,
this is not a Easy Profile feature, anyway probably*** Joomla already allow this try to follow there steps:
- Go to Joomla Administration->System->Global configuration
- Go to "Permissions" tab
- Set permission for usergroup like screenshot

*** sorry but never tried this, but I think that if there is this option then it should works
Attachments (1)
  1. more than a month ago
  2. Bug Report
  3. # 3
sjb1963 Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 4
admin Accepted Answer
Admin
Hi,
still message "Login denied! Your account has either been blocked or you have not activated it yet."
  1. more than a month ago
  2. Bug Report
  3. # 5
sjb1963 Accepted Answer
Pro
I apologize. I have activates that account now.
  1. more than a month ago
  2. Bug Report
  3. # 6
admin Accepted Answer
Admin
Hi,
I'm really sorry to hear this.
information that are not stored in Joomla's user profile.
Of course, data are stored in Easy Profile like the most of Joomla user profile components. This for 2 main reasons:
1) Easy Profile is compatible for Joomla 3.x, and before Joomla 3.6 the Joomla custom fields did not exist
2) Performance...Joomla fields are stored in Pivot table, so if I have 50 custom fields and 20000 users then I need to search a value between 1000000 (20000x50) of records....in Easy Profile the DB need to check the value in 20000 records (users)
Basically Joomla custom fields system is not designed to make searches

Moreover, I am not allowed any way to synchronize the information between the two, so when I have a field like "Birthday" or "Phone Number" that ARE possible in the core Joomla profiles (along with nearly EVERY single field type your component creates) - it is not possible. If this is something that can be possible by your API, simply posting raw code in the "documentation" and assuming everyone is going to know exactly what it means is not at the least helpful.
Each plugin/component works in a different way, Joomla allow you to extends own functionality with a own plugins system....Easy Profile, some forum extension, Joomla fields, the plugin called "User - Profile" (this is a built in plugin) are all extensions to extends user functionality.

So now what I've successfully done is split my user database between two sources. THAT is never a good idea.
Your component allows me to create "Tabs". Why?
This is a nice UI feature, anyway you can disable it.

Oh, and get this, if I activate the "Joomla User Profile Plugin", it creates YET ANOTHER TAB. YAY! THREE TABS TO COLLECT BASIC USER INFO! Better and better!
Each Joomla Plugin that extends a Joomla form (like User registration and edit profile forms) create a fieldset (HTML fieldset) with own fields...simply the Tabs feature of Easy Profile split each fieldset in a tab.

I can't arrange fields, or consolidate some fields on one tab and some on another (you know - in a way that actually makes it user friendly) and it's now possible to have a required field (one of the Joomla fields) buried on a second or even third page where it's not easily visible to the user. That's frustrating for a user, but for accessibility, it makes it impossible.
Each plugin that extends user profile works with own fields, for example with Joomla Custom fields you cannot manage Easy Profile fields or Joomla "User - Profile" fields.

On top of that, the user profile edit page has scroll bars and is throwing all sorts of javascript errors (that do not happen if not editing the profile.
Unfortunately the support account is blocked, so I'm not able to check this.

I am truly sorry that you have misunderstood how our product works. The way it works is its strong point ... unlike its competitors it is the only one that extends the existing Joomla functionality and not replace them with own registration/edit profile (frontend and backend) forms, maybe more customizable but not come from Joomla core com_users (Joomla built-in user component)
  1. more than a month ago
  2. Bug Report
  3. # 7
sjb1963 Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 8
admin Accepted Answer
Admin
sorry for late reply, it's a weekend and our offices are closed.

Yes, I can turn on "Joomla Profiles" which truly just dumps the fields either before or after those provided by this replacement. No way to customize it, or reorder it.
mmmh...if I understand well then it is a something of normal. Easy Profile works like all other Joomla plugins (like for example the plugin called "User - Profile";), each plugin allow you to manage own fields, so with Easy Profile you can manage only Easy Profile's fields. Easy Profile does not replace Joomla registration/edit profile files, it will improve this. This is the main feature of Easy Profile and allow it to be compatible with all thirdy party Joomla users plugin
  1. more than a month ago
  2. Bug Report
  3. # 9
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.