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Support is currently Offline
Support Offday
Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Saturday 11:07 am
My Posts - Questions (23)
My Posts

User profile menu item not accessible by the user

  1. more than a month ago
  2. Support
  3. Last replier:
    vinnie

Joomla Privacy Suite - Privacy Consent

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    carlos-bahiana

Google map sorry we have no imagery here

  1. user map
  2. google maps
  1. more than a month ago
  2. General
  3. Last replier:
    vinnie

Filter by 2 fields - Easy Profile User Map module

  1. more than a month ago
  2. General
  3. Last replier:
    vinnie

System - Privacy Consent plugin

  1. more than a month ago
  2. Support
  3. Last replier:
    vinnie

Renew subscription and updates.

  1. more than a month ago
  2. Presales Question
  3. Last replier:
    admin

Uploaded images size

  1. images
  2. upload images
  1. more than a month ago
  2. General
  3. Last replier:
    vinnie

Error on save "town_lng" field, try to recreate a field!

  1. error
  1. more than a month ago
  2. General
  3. Last replier:
    vinnie

Custom SQL WHERE for Radiolist

  1. custom sql
  1. more than a month ago
  2. Support
  3. Last replier:
    admin

How to translate Options list in Radio field?

  1. translation
  1. more than a month ago
  2. General
  3. Last replier:
    vinnie

How to translate the "custom title for profile page"?

  1. translation
  1. more than a month ago
  2. General
  3. Last replier:
    vinnie

Language CONSTANT in HTML Delimiter field not working on profile page

  1. more than a month ago
  2. General
  3. Last replier:
    admin

Delete "extensions allowed" and "max size 32Mb" from edit form - field "file"

  1. more than a month ago
  2. General
  3. Last replier:
    admin

Keeping track of users' paid subscriptions

  1. more than a month ago
  2. General
  3. Last replier:
    admin

SQL Custom WHERE selectlist

  1. more than a month ago
  2. General
  3. Last replier:
    admin

Name and Last name can't be made non-editable

  1. edit
  1. more than a month ago
  2. Support
  3. Last replier:
    vinnie

User Fields available only to Registered user group

  1. user group
  2. ACL
  1. more than a month ago
  2. Support
  3. Last replier:
    admin

Social Connect Linkedin "invalid redirect_uri. This value must match a URL registered with the API Key".

  1. API
  2. social connect
  1. more than a month ago
  2. Support
  3. Last replier:
    vinnie

Fields available only to a group

  1. custom fields
  1. more than a month ago
  2. Support
  3. Last replier:
    admin

Conditions - Select Field Type

  1. field condition
  1. more than a month ago
  2. Support
  3. Last replier:
    vinnie
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Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

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