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Support is currently Offline
Support Offday
Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 5:55 am
My Posts - Replies (49)
My Posts

Cannot get EasyProfile Pro to work on my site

  1. more than a month ago
  2. Support
  3. Last replier:
    Francois_Pieterse

ACL not working for menu-item-type users list

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

EasyProfilePro: root directory change

  1. more than a month ago
  2. Support
  3. Last replier:
    hdoeve

500 - Table pcdgjd_jsnsocial_settings for model Setting was not found in datasource default.

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

ini files

  1. more than a month ago
  2. Features Request
  3. Last replier:
    admin

textarea .... id=message ...

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

In Easyprofile I can't seem t locate the translations file for Username (gebruikersnaam)

  1. easy profile
  1. more than a month ago
  2. Support
  3. Last replier:
    hdoeve

textarea problem (hidden/invisible)

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    hdoeve

Send Friend Request

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

GDPR compliance

  1. more than a month ago
  2. General
  3. Last replier:
    hdoeve

Public visitors to view (part of) profiles of registered users

  1. more than a month ago
  2. Support
  3. Last replier:
    hdoeve

Wrong link in notification mails (friend request)

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    hdoeve

Nofication mail to notify all or relevant users/members of new statusupdates/messages.

  1. status
  2. message
  3. notification
  1. more than a month ago
  2. Features Request
  3. Last replier:
    hdoeve

Maps module not using https://...

  1. user map
  2. https
  3. ssl
  1. more than a month ago
  2. Bug Report
  3. Last replier:
    hdoeve

Error when trying to add a new blog-item or a blog-item photo.

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    hdoeve

Joomla 4 compatability

  1. more than a month ago
  2. Presales Question
  3. Last replier:
    zinnorov
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Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

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